Specializing In Highly-Responsive IT Support, Consulting And Managed IT Services For Business And Healthcare Providers In the Winchester and Shenandoah Valley, VA

  • Specializing in business and healthcare providers for over 15 years
  • Provide white glove service
  • Guarantee a 15 minute response for emergency requests
  • Answer our phones live
  • Our staff routinely goes through HIPAA training to better serve you

Susan Saxion
President

Business/Healthcare IT Department

We’ll operate as your IT department with a predictable budget, reporting, and strategic business planning that helps you grow.

Managed Security Solutions

With this service we put our resources and expertise to use to ease the burden on your IT department by making sure all of the most vital parts of your network are updated and secure.

Compliancy Services

We help protect your practice and guide you through HIPAA, leaving you stress free and safe. The Guard will help your practice Achieve, Illustrate and Maintain Compliance.

For a Free 1 Hour Consultation Call Us Today At 540-678-8639

5 Reasons Business and Healthcare Providers Choose PrimeEdge Technology to Support Their IT Network

1

 We have been supporting business and healthcare providers for over 15 years.
Our focus on business and private healthcare providers in the Shenandoah Valley and beyond provides our staff with a depth of experience and knowledge to support your systems, operations and compliancy needs.

2

Most practices fail HIPAA audits, let us work to make sure you don’t!
With 90+% of medical practices failing HIPAA audits, let our Compliance-as-a-Service program ensure you don’t. Our Compliancy Group has a 100% pass rate on HIPAA audits.

3

We provide the technical support you need when working with vendors.
From phone systems to Compliance-as-a-Service, we provide a full range of IT solutions and support to ensure everything works together. Providing you one point of contact for all IT issues. We own it 100% and will take over problem resolution with your phones, Internet or anything else IT-related, giving you back your time and peace of mind.

4

We guarantee a 15 minute response for emergency requests.
If you have an IT emergency that is preventing you from working, we will have a qualified technician working to resolve it within 15 minutes or less. If we fail to meet that standard, that month’s IT support is free.

5

Our staff regularly goes through HIPAA training to better serve you!
Our company is HIPAA compliant and every member of our staff takes HIPAA training to better serve our healthcare clients. We understand what makes your medical practices unique and we keep up with the ever-changing regulations in the medical field.

See what other clients are saying about us…

Friendly Staff, Quick Resolution, Best Healthcare IT Service Provider

PrimeEdge Technology provides a quick response to any IT issues. They come quickly to our aid to keep us up and running.

The staff is wonderful and if there is anything we need they are there for us.

If you want the best in healthcare IT services, then you can't go wrong with  PrimeEdge Technology!

Suzanne Fiddler Office Manager
Retina & Vitreous Consultants of Virginia

Instant Support, Reliable and Knowledgeable, Saves Me Time

The biggest benefit to having PrimeEdge Technology as our IT source is being able to send an email for almost instant support.

I usually get a response to any question or issue within 5-10 minutes, which is amazing!  I do not have to burden myself with understanding all the technology.  They have the knowledge.

It is nice having a reliable company count on when you have issues or questions.

This is one area I don't have to waste countless hours researching information that I really don't understand.

Johnna Brown Office Manager
Valley Vision Optometric Center

Promptness in Handling Issues as They Arise

The single biggest benefit in using PrimeEdge is having a local IT company who keeps up with the ever-changing regulations in the medical field is a relief.

They promptly handle issues as they arise, usually able to resolve most of the problems within a phone call, or by the end of the day. The ability to reach someone by phone and email is priceless.

Unlike other IT companies we have dealt with in the past, we have been able to reach out by phone or email and get a reply back from PrimeEdge. We are always kept up to date.

They have been great as a go between when bringing in new equipment to get set up on our servers, being very informative and up to date on mandated changes for security.

Everyone is pleasant, knowledgeable, and speaks to you in layman terms so that a non-technical person can understand what is going on.

Give them a call you will be as pleased as we are.

Crystal Office Manager
Medical Office

Read More From Our Clients

Not Ready To Call Us Just Yet?

If so, we would at least like to send you a copy of our recently published report, "The Shenandoah Valley Business Owners’ Guide To IT Support Services And Fees".

What You Should Expect To Pay For IT Support For Your Small Business (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

Simply fill out the form here and we’ll send you a copy today!

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